All products are printed to order, usually within 2-5 business days. Shipping speed and price depends on product and destination, over 97% of our orders are shipped within 5 business days, and more than a half of our orders are shipped within 3 business days or less.
Each item we ship may have different delivery times, this is because some products are packaged and shipped separately, for example, we send our prints in super-durable tubes. Obviously, a canvas won't fit in there.
International (Outside USA & Canada)
8x10, 10x10, 12x12, 14x14, 12x16, 12x18, 16x16, 16x20, 18x18, 18x24
8x10, 10x10, 12x12, 14x14, 12x16, 12x18
16x16, 16x20, 18x18, 18x24
12x12, 12x16, 16x16, 16x20, 18x24
3-8 business days
5-10 business days without tracking
10-20 business days without tracking
Custom Fees Notice
Shipments outside of the USA may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors. You are responsible for these fees.
We hope that you will be pleased with your order. However, if upon collection or delivery of the Products you find that they are not those ordered by you, or the order is incomplete, or a Product is in a damaged condition when you receive it, please notify us immediately by emailing firstname.lastname@example.org.
If a Product is not as on the Order Confirmation or damaged we will credit or refund your purchase. In the case of damaged goods you must retain the damaged Products and all packaging for inspection by us and also send photographic documentation of the order. It may also be required for the Products to be shipped back to verify the issues raised, this will be done at your cost. Subject to our report on the claimed damage and to these Terms and Conditions we will refund the price you paid for the returned Products, or at our option we will provide you with a credit for further products. Please state clearly your dispatch details in all communications to us.
Any claims for misprinted/damaged/defective items must be submitted within 14 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 14 days after the estimated delivery date.
Unfortunately we don't ship canvases to Australia. In order to protect its ecosystem from invasive foreign species, Australia has strict laws for what can be imported into the country. Wood products are especially regulated as they can contain timber borers, insect pests, bark, and other potential biohazards.
The regulations and treatment processes for importing wooden products into Australia are incredibly difficult to maintain, so for that reason we do not ship canvases there.
Cuba, Iran, and North Korea
We don't currently ship any products to Cuba, Iran, and North Korea.